Use the subscription URL
In Happ, V2RayTun, v2rayN and similar clients, a subscription URL is safer than manual profile assembly. The app receives the current server, expiry and connection parameters.
V2Box troubleshooting
V2Box not connecting: quick checks
If V2Box shows connected but sites do not open, or the profile never starts, the usual cause is subscription import, VPN permission or old profile conflicts.
Subscription URL
Auto refresh
Setup support
App key
Get a key for V2Box
WersidePN provides a subscription URL: add it to the app and the profile will update automatically.
Subscription URL
Auto refresh
Setup support
If the app is installed, you only need to paste the link.
What usually breaks
subscription URL was added as a single manual key
iOS or macOS did not grant VPN profile permission
the client still uses an old server after renewal
Private DNS, another VPN or proxy conflicts with routing
What to do first
1
Refresh the WersidePN subscription inside V2Box and choose the current profile.
2
Check that the link starts with https://api.wersidepn.com/sub/ and was pasted fully.
3
Remove old broken profiles if they duplicate WersidePN.
4
Restart V2Box and allow the system to create the VPN connection again.
What to know about V2Box
Refresh the profile on errors
If the client shows timeout, TLS errors or an old server, refresh the subscription inside the app first. It is safer than copying random parameters from different guides.
Keep one clear profile
When the app has many old configurations, it may choose the wrong server. Keep the current WersidePN profile, refresh it and connect after the server list loads.
Quick checklist before connecting
Check that V2Box imports the subscription URL, not a separate fragment of the key.
After adding the profile, refresh it inside the app and wait until the WersidePN server appears.
If the app shows an old server, remove only the old WersidePN profile and add the current link again.
Do not run several VPN clients at the same time: they can conflict on DNS, routes and system VPN profiles.
If the error appears on mobile data, test the same subscription over Wi-Fi or another operator.
For payment and renewal, use the same account where the subscription URL was issued.
App key
Get a key for V2Box
WersidePN provides a subscription URL: add it to the app and the profile will update automatically.
Subscription URL
Auto refresh
Setup support
If the app is installed, you only need to paste the link.
Useful next steps
Happ VPN key for WersidePN
Where to get a key for Happ VPN: WersidePN provides a subscription link with VLESS Reality and Hysteria 2 that can be imported into Happ.
V2RayTun subscription for WersidePN
How to add a WersidePN subscription link to V2RayTun, refresh the VLESS Reality profile and test the connection.
How to refresh a VLESS subscription in a VPN client
Guide: how to refresh a VLESS Reality subscription URL in V2RayTun, Happ and v2rayN if VPN stopped working.
V2RayTun does not connect: quick checklist
What to do if V2RayTun does not import subscription, does not connect or connects without internet. Checklist for iPhone and Android.
VPN with a 3-day trial
Try WersidePN for 3 days: VLESS Reality, Hysteria 2, Telegram bot setup, iPhone, Android, Windows and macOS.
Buy VPN after testing it first
Buy VPN for Russia: WersidePN uses VLESS Reality and Hysteria 2, provides a subscription link and supports iPhone, Android, Windows and macOS.
Common questions
Why does V2Box connect but there is no internet?
Most often the profile is outdated, DNS conflicts with the network or browser traffic is not routed through the active VPN profile.
Do I need to buy a new subscription for a V2Box error?
No. First refresh the subscription URL and check client permissions. Access time is stored on WersidePN's side.
Related topics
V2Box on iPhone: VPN through subscriptionV2Box on Mac: connect WersidePNv2rayN not working on Windowsv2rayN on Windows for WersidePNVLESS Reality not working: what to checkV2RayTun on iPhone: connect by subscriptionHapp on iPhone: connect WersidePNVPN for iPhone without complex setupVPN for Android that connects quickly